Comments on: How to get support on Tally.ERP9 more promptly? https://apnitally.com/2009/05/how-to-get-support-on-tallyerp9-more.html DigiTally Yours Tue, 14 Feb 2023 20:43:55 +0000 hourly 1 https://wordpress.org/?v=7.1 By: Anonymous https://apnitally.com/2009/05/how-to-get-support-on-tallyerp9-more.html#comment-343 Wed, 30 Mar 2011 07:17:53 +0000 http://sh048.global.temp.domains/~wrihinmy/apnitally/how-to-get-support-on-tally-erp9-more-promptly/#comment-343 how can i make bank slip book & pass book entry in tally erp9 how can i create the a/c plese sent me on [email protected]

]]> By: Anonymous https://apnitally.com/2009/05/how-to-get-support-on-tallyerp9-more.html#comment-459 Fri, 15 Oct 2010 01:06:34 +0000 http://sh048.global.temp.domains/~wrihinmy/apnitally/how-to-get-support-on-tally-erp9-more-promptly/#comment-459 Make more post like this one

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]]> By: QUESTRADE COUPONS - All Coupons, discounts, promo codes, offers, and reviews https://apnitally.com/2009/05/how-to-get-support-on-tallyerp9-more.html#comment-878 Tue, 02 Jun 2009 01:51:46 +0000 http://sh048.global.temp.domains/~wrihinmy/apnitally/how-to-get-support-on-tally-erp9-more-promptly/#comment-878 I have to be honest…the customer support needs a revamp. The main issue is the length of time to get a valid respoonse…and sadly when i do get a response it tends to be cookie-cut and not really relevant to waht i want which ends up me asking again and it is only then that i get a real answer…which in escense doubles the time it takes to get a response.

]]> By: Shweta Softwares https://apnitally.com/2009/05/how-to-get-support-on-tallyerp9-more.html#comment-894 Thu, 21 May 2009 17:44:48 +0000 http://sh048.global.temp.domains/~wrihinmy/apnitally/how-to-get-support-on-tally-erp9-more-promptly/#comment-894 Correction “The comments mentioned above were for Tally Developer Support.”

]]> By: Shweta Softwares https://apnitally.com/2009/05/how-to-get-support-on-tallyerp9-more.html#comment-895 Thu, 21 May 2009 17:40:35 +0000 http://sh048.global.temp.domains/~wrihinmy/apnitally/how-to-get-support-on-tally-erp9-more-promptly/#comment-895 Yes. Response time taken by Tally Support is too much. Normally, the Response time must be 24 to 48 as in case of other pvt organizations (atleast there must be acknowledgement of our email/query) but in case of Tally Solutions, even after repeated requests over the last 3 years, things remain the same. Each time the only new thing is “We regret delay in the reply. We ensure that in future you will get prompt response”. Yes, instead of closing “thanks-line” this is the closing-line from Tally-Support.

]]> By: Tallynine https://apnitally.com/2009/05/how-to-get-support-on-tallyerp9-more.html#comment-899 Tue, 19 May 2009 11:41:48 +0000 http://sh048.global.temp.domains/~wrihinmy/apnitally/how-to-get-support-on-tally-erp9-more-promptly/#comment-899 Dear Shailiji,
Thanks for the feedback and comments.
Basically I am a tally user and hence I know pretty that if there is a mistake in the software then how it is hard to manage things. I am responsible for entire accounts department for my company and it is my experience that in most cases management is not much aware of accounts or esp. about the software so in case of a bug in software it is not easy to convince the management aboutit.

I just released even in printing form no. 16-A, it print only the first line at the top of the form e.g. head of income liable to TDS while in print preview in tally.erp 9, you can see all the head there but actual printing is only the first line… now I have to issue TDS certificate to our suppliers and so you can imagine how much difficulties I will face it.
If you a write a letter to tally support then you can not get a response untill next 10-15 days and if you have further query then it will take another 10-15 days!

For the first time I am very much disappointed by the Tally team !

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